![]() ![]() If you’ve already got cover with us, you can find your excess amount in your online account. If you don't have a repair, you won't pay any excess. If you have a £60 excess, you'll pay £60 for every completed repair. If you have a £0 excess, you won’t pay any excess for a completed repair. Our excess options tend to be £0, £60 and £99. You can usually choose the amount of excess you’d like to pay when you buy your cover. The higher the excess fee you select, the lower the monthly or annual price you pay. How much is the excess?Įxcess is the amount you’ll pay for every completed repair. Your HomeCare price can change for a number of reasons, our pricing guide provides all the info on how we calculate things. Or book it on our app.įor more information, watch this video. How do I book a repair?Ĭlick here to access your account and book a repair in just a few click(s). *Your annual services may be more than 12 months apart. If your service isn't due for some time, you might not be able to book it just yet. You can book an annual service visit using your online account or through our app. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles. We may record calls to help improve our service to you. White registers can be painted to coordinate with your wall or baseboard color for a seamless design in the room. Find registers available in several finishes, including white, bronze and natural wood. Just click on the ‘Chat’ button in the corner of the screen. Baseboard vent covers feature sturdy designs, crafted of materials like steel and wood for supreme durability. Or you can speak to one of our live chat team. You can call us on 03 on Monday to Friday, 8am to 8pm, or on Saturday, 8am to 2pm. Can I speak to someone if I have a question about buying HomeCare? If it isn’t included, click here to buy a one-off service. If a service is included in your cover, we will let you know when it’s due. They’ll also carry out a few safety inspections, such as making sure your boiler is using the right amount of gas and not letting off carbon monoxide and other harmful gases. ![]() Your engineer will check for water leak(s), damage and wear and tear. Your service includes a series of check(s) to make sure your boiler and central heating are running safely and efficiently. To discover the benefit(s) of having an online account, watch this video. Access your account Frequently asked questions Can I control my account online? Guidance and information about the Electric Vehicle Homecharge Scheme and the Workplace Charging Scheme.Sign in to your account and access a range of features. Workplace Charging Scheme application and installer grant claim forms. Version 2.2 of the EVHS guidance for customers and installers.Īdded link to grants for local authorities to provide residential on-street chargepoints for plug-in electric vehicles. 'Ultra Low Emission Taxi Infrastructure Scheme: round 2' published. 'Electric Vehicle Homecharge Scheme: vehicle applications' guidance published. Installer, customer and minimum technical requirement updated. Updated OLEV to OZEV following name change. To support this refocus, the scheme will no longer be open to homeowners (including people with mortgages) who live in bungalows and detached, semi-detached or terraced housing. The Workplace Charging Scheme: guidance for charities and small accommodation businesses has been published.įrom April 2022, the EVHS will provide more support for people in flats and rented accommodation. ![]() It will replace the Electric Vehicle Homecharge Scheme from 1 April 2022. The EV chargepoint grant has been launched. Personal information charter section added.Īdded customer and installer guidance for EV infrastructure grant for residential car parks and EV infrastructure grant for staff and fleets. ![]()
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